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I don't suggest you use it to replace your existing antivirus.
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On the plus side, because it doesn't run in the background trying to block malware it's not likely to interfere with your other security software. HouseCall won't be challenging those scores because it doesn't include any real-time protection. It also scored a perfect 10 of 10 points for blocking rootkits and scareware.
With 9.7 points for keeping out malware, it beat out all the commercial products. Panda Cloud Antivirus displayed superior protective skills when challenged to protect a clean system from malware. In its only real success the free IObit Security 360 got 6.7 points on this test. That's still better than the 4.9 points attained by Panda and AVG, but well below Norton's 7.9 points.Īs for scareware (rogue security software) HouseCall scored 6.3, slightly above average. However, it scored just 5.2 points in the rootkit test, because it left behind executable files and mountains of non-executable traces. HouseCall's documentation says it "can detect and clean the most complicated threats, including rootkits." It did detect almost 80 percent of the rootkit samples and disabled the rootkit technology of all those it detected. Webroot AntiVirus with AntiSpyware 6.0 scored 6.8 and Norton 7.5. Here, too, the commercial solutions were significantly more successful. With 5.3 points it handily beat Panda (4.5 points) and AVG (4.6 points). HouseCall was more effective at removing commercial keyloggers than other free solutions. Spyware Doctor with AntiVirus 2010 beat the pack with 8.3 points and Norton Internet Security 2010 scored 8.0.
Like Panda, HouseCall would have scored higher if it more thoroughly cleaned up all the malware it detected.ĭo note that commercial products had considerably greater success in this test. Microsoft Security Essentials 1.0 scored 7.0 in this test, the best score among recent free utilities. That score would have risen to 6.5 if HouseCall hadn't been balked by malware on that one test system mentioned above. It scored 6.3 points in the malware removal test, the same as AVG Anti-Virus Free Edition 9.0. Where Panda detected 100 percent of the malware threats, HouseCall recognized just 86 percent. And in every case I had to click OK to confirm I wanted to make that change. In every case I changed the action to Fix. It recommended that I ignore dozens and dozens of the found threats. For each threat, HouseCall offers a recommended action- Fix or Ignore. On completing the scan, HouseCall lists the threats it found along with their threat type and severity level. Still, the fact that the average user wouldn't have been able to fix this hurt the app in some scores (see below). Using my own expertise and techniques not available to the average user, I did manage to suppress the problem malware and run a scan.
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Normally I would work with tech support to solve this kind of problem, but Trend Micro doesn't offer support for free utilities. Malware on one test system actively prevented HouseCall from downloading all its components, so it couldn't remove any of that system's malware. According to Trend Micro, a faster Internet connection would significantly speed up the scan. That's a bit more than the average of 30 minutes, but not bad.
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A full scan took about 40 minutes on my standard clean test system. With no real installation required, HouseCall went to work right away cleaning my test systems. And you can choose a quick scan, a full scan, or a custom scan. You can choose to turn off the "Smart Feedback" feature, which sends non-personal information about found malware to Trend Micro's analysts. Like Panda Cloud Antivirus Free Edition 1.0 HouseCall requires almost no configuration.
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